Duplicate Email For the Critical Alert

[tinut89]

Hi,

I am getting duplicate alert mail for the same critical issues.

As per configuration it is suppose send alerts after 72 hours if any critical alert is triggered.

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Nagios Log

[1583399128] SERVICE NOTIFICATION: tp.dev.env;vwcapfisqcrbs2;Total Memory Usage;CRITICAL;notify-by-email;Memory usage: total:7167.55 MB - used: 5380.48 MB (75%) - free: 1787.07 MB (25%)
[1583399130] SERVICE NOTIFICATION: tp.dev.env;vwcapfisqcrbs2;Total Memory Usage;CRITICAL;notify-by-email;Memory usage: total:7167.55 MB - used: 5380.48 MB (75%) - free: 1787.07 MB (25%)
[1583399707] SERVICE NOTIFICATION: tp.dev.env;vwcapfisqcrbs2;Total Memory Usage;CRITICAL;notify-by-email;Memory usage: total:7167.55 MB - used: 5385.26 MB (75%) - free: 1782.28 MB (25%)
[1583399714] SERVICE NOTIFICATION: tp.dev.env;vwcapfisqcrbs2;Total Memory Usage;CRITICAL;notify-by-email;Memory usage: total:7167.55 MB - used: 5384.48 MB (75%) - free: 1783.07 MB (25%)
[1583399723] SERVICE NOTIFICATION: tp.dev.env;vwcapfisqcrbs2;Total Memory Usage;CRITICAL;notify-by-email;Memory usage: total:7167.55 MB - used: 5385.49 MB (75%) - free: 1782.06 MB (25%)
[1583399728] SERVICE NOTIFICATION: tp.dev.env;vwcapfisqcrbs2;Total Memory Usage;CRITICAL;notify-by-email;Memory usage: total:7167.55 MB - used: 5377.11 MB (75%) - free: 1790.44 MB (25%)
[1583399730] SERVICE NOTIFICATION: tp.dev.env;vwcapfisqcrbs2;Total Memory Usage;CRITICAL;notify-by-email;Memory usage: total:7167.55 MB - used: 5377.11 MB (75%) - free: 1790.44 MB (25%)
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Service Conf

define service{
host_name vwcapfisqcrbs2
service_description Total Memory Usage
check_command check_nt_memuse!60!75
max_check_attempts 3
normal_check_interval 5
retry_check_interval 3
check_period 24x7
notification_interval 4320
notification_period 24x7
notification_options c,r
contact_groups touchpoint
notifications_enabled 1
first_notification_delay 10
}


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contactgroups.cfg

define contactgroup{
contactgroup_name touchpoint
alias TP Env Team
members tp.dev.env
}

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contacts.cfg


define contact{
contact_name tp.dev.env
alias TP Environments
contactgroups touchpoint
host_notification_period 24x7
service_notification_period 24x7
service_notification_options w,u,c,r
host_notification_options d,u,r
host_notification_commands host-notify-by-email
service_notification_commands notify-by-email
email [email protected]
}
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Let me know why I am getting this error, I have searched but unable to find the root cause.

When I try to send a custom alert from nagios portal [for the same critical alert] its not happening but its happening when nagios send the critical alert by itself.

Note: I have just given a single machine, this is happening for many machines for services.

[scottwilkerson]

What version of nagios are you running? Are you using mod_gearman?

Can you also show the output of the following

Code: Select all

ps -ef|grep nagios.cfg

Finally, is what is show the complete configuration for the service or is there also a template applied?

[scottwilkerson]

I also winder if this is a similar issue that you were having last year at around this same time
https://support.nagios.com/forum/viewto ... =7&t=52812

[tinut89]

I am getting this load issue frequently I followed your steps to fix, But it will come again once in a month. How to fix it permanently ?

I am using Nagios core 4.0.8 may be that will be an issue.

If I want to upgrade from 4.0.8 to latest version , what all steps I have to take without any impact on our current infra.
How to do it safely. Please assist.

All client version is
NRPE - Nagios Remote Plugin Executor
Version: 3.2.1

Is there any conflict issue if i upgrade the Nagios core to latest version with the current NRPE version ?

[scottwilkerson]

I am using Nagios core 4.0.8 may be that will be an issue.

It is possible, we have seen a lot of this go away in the latest versions of Nagios XI

Upgrade to the latest would be my suggestion
https://assets.nagios.com/downloads/nag ... ctions.pdf