cant get the nagios service to start

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
User avatar
benhank
Posts: 1264
Joined: Tue Apr 12, 2011 12:29 pm

Re: cant get the nagios service to start

Post by benhank »

good news!
I opened /usr/local/nagios/etc /nagios.cfg
and changed the line
lock_file=/var/run/nagios.lock

to
lock_file=/usr/local/nagios/var/nagios.lock
and now its working!

you can lock it up
Proudly running:
NagiosXI 5.4.12 2 node Prod Env 2500 hosts, 13,000 services
Nagiosxi 5.5.7(test env) 2500 hosts, 13,000 services
Nagios Logserver 2 node Prod Env 500 objects sending
Nagios Network Analyser
Nagios Fusion
User avatar
benhank
Posts: 1264
Joined: Tue Apr 12, 2011 12:29 pm

Re: cant get the nagios service to start

Post by benhank »

aaand its not working again and I still cant get the profile.
I dont get the error anymore but the profile doesnt download
Proudly running:
NagiosXI 5.4.12 2 node Prod Env 2500 hosts, 13,000 services
Nagiosxi 5.5.7(test env) 2500 hosts, 13,000 services
Nagios Logserver 2 node Prod Env 500 objects sending
Nagios Network Analyser
Nagios Fusion
User avatar
lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: cant get the nagios service to start

Post by lmiltchev »

I dont get the error anymore but the profile doesnt download
In this case, most probably we will need to do a remote to further troubleshoot the issue. Can you open a new support ticket via our support center?

https://support.nagios.com/tickets/
Be sure to check out our Knowledgebase for helpful articles and solutions!
User avatar
benhank
Posts: 1264
Joined: Tue Apr 12, 2011 12:29 pm

Re: cant get the nagios service to start

Post by benhank »

sure no problemo
Proudly running:
NagiosXI 5.4.12 2 node Prod Env 2500 hosts, 13,000 services
Nagiosxi 5.5.7(test env) 2500 hosts, 13,000 services
Nagios Logserver 2 node Prod Env 500 objects sending
Nagios Network Analyser
Nagios Fusion
User avatar
lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: cant get the nagios service to start

Post by lmiltchev »

I am locking this thread. We will continue communicating via emails. If for some reason you have issues with opening a ticket, let us know in a PM. Thanks!
Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked