Report Generation

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RebeccaIlene
Posts: 164
Joined: Tue Apr 02, 2019 8:38 pm

Report Generation

Post by RebeccaIlene »

I have set up an automatic report to send emails every four hours on the state history of a host group as a csv attached.

However, the csv sent is blank. If I run the report manually then the data is sent correctly as an attachment.

Can someone please help on suggesting how to fix this?
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Report Generation

Post by benjaminsmith »

Hi Rebecca,

Let's check and make the program URL is correct on the server. Navigate to Admin > System Config > System Settings and review the Program URL and External URL options and verify your domain/ip address is correct.

Next, I would recommend optimizing the PHP settings in the event it's taking longer to generate the scheduled report. Please follow the steps in the KB article below.

Nagios XI - Optimizing The PHP Settings File

After making those changes, please run the following tail command, send a report and post the full output to the thread. Thanks!

Code: Select all

tail -f /var/log/httpd/*error.log
You can force the report by selecting the Send Now option.
send-now.png
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