firewall interface showing administratively down

[progressive.nagiosXI]

Hi team,

firewall showing administratively down in nagios from many days ,but as per client Port is up and working fine.

we are also not able to scan these interfaces via Nagios switch wizard.

note: this interface added last year without any issue but from last month showing this CRITICAL.

Thanks

[ssax]

Hmm, if you run the check from the CCM > Edit one of the services > Run Check Command does it show that as well?

What does this output?
- Change X.X.X.X to the IP of your firewall

Code: Select all

snmpwalk -v 2c -c 'yourcommunity' X.X.X.X:161 .1.3.6.1.2.1.2.2.1.7 -On

[progressive.nagiosXI]

Hi

we put all output in attached file.

as per the oid details interfaces are down , is their any way to find the state from firewall end (for showing admistratively down)

Thanks

[tgriep]

The message administratively down means that someone logged in to the device and disabled the port in software.
Which is turning it off.
The snmpwalk command shows that index 6 to 25 and index 1 is administratively shutdown.
The client is probably only using index 2 to 5 or the port called deciated_ha2 and that is why it is working for them.

To me, the snmpwalk command matches the XI server's data.

See this guide to set the interfaces up or down administratively.
https://knowledgebase.paloaltonetworks. ... 000ClZQCA0