Nagios XI did not get updated after 2 attempts

[dlukinski]

Hello XI support

We've tried updating one of our XI installations, but no success so far.
Both of the manual update procedures finished with a code of "0" (success), but the GUI never updated from 5.6.10 to 5.6.13
- we waited few days, we reboot: no change

Please help

[cdienger]

I would suggest running the manual upgrade when possible which will create an upgrade.log in the same directory it is run. Please provide this if it is available. If it is not, please step through the upgrade steps again:

Code: Select all

cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade

and provide the output this generates and hopefully the upgrade.log it creates as well.

[dlukinski]

I would suggest running the manual upgrade when possible which will create an upgrade.log in the same directory it is run. Please provide this if it is available. If it is not, please step through the upgrade steps again:

Code: Select all

cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade

and provide the output this generates and hopefully the upgrade.log it creates as well.

Here it is (both attempts were manual upgrades)

[cdienger]

What is the output of "cat /usr/local/nagiosxi/var/xiversion" ?

Please PM me a profile from the system.

[dlukinski]

What is the output of "cat /usr/local/nagiosxi/var/xiversion" ?

Please PM me a profile from the system.

I have updated from .13 to 1.4 today:

login as: root
[email protected]'s password:
Last login: Fri Apr 24 18:08:10 2020 from 10.104.116.21
[root@fikc-nagxiprod01 ~]# cat /usr/local/nagiosxi/var/xiversion
###################################
# DO NOT DELETE THIS FILE!
# Nagios XI version information
###################################
full=5.6.14
major=5
minor=6.14
releasedate=2020-04-21
release=5614
[root@fikc-nagxiprod01 ~]#

[dlukinski]

Believe this problem has something to do with version 5.6.13 and disappeared after 5.6.14 upgrade

[cdienger]

Thanks for the update.

[dlukinski]

Thanks for the update.

We've checked one with Sean too. It could now be closed