Google Map Whiet Screen

[networksupporter]

Hello,

I installed the google maps plugin in NAgios XI but its just a white screen. I have gone to Get Geocode for an Address and put the coordinates in Map Defaults but its still just a white screen, made sure the view was between 7-20 but, its still white. It says its up to date when I check for upgrades , is there anything else I was supposed to go?

[benjaminsmith]

Hi @networksupporter,

Is this an offline install or do you a proxy server setup? The maps are pulled from a tile server so it needs access to the internet to download the map data. I think that's what is going on here.

You can try loading the maps page and looking at the Apache logs or opening the Developer Tools in Chrome to see what is not loading.

Code: Select all

### check Apache Log 
tail -f /var/log/httpd/*error.log