GSM-7 in SMS alerting

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mbeebe
Posts: 144
Joined: Thu Dec 20, 2018 5:12 pm

GSM-7 in SMS alerting

Post by mbeebe »

Hello,

I can't seem to find an answer to this: is Nagios XI using GSM-7 encoding for SMS alerts?

If not, is there any way to circumvent this limitation?

-- Mike Beebe
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: GSM-7 in SMS alerting

Post by benjaminsmith »

Hi Mike,

Text messages in Nagios XI are sent using the email to text message feature provided by the carrier. The outgoing email would be encoded by the email gateway, I would recommend reaching out to your carrier to see if those settings can be adjusted.

I hope that helps and let us know if you have further questions.

Reference:
Nagios XI How To Setup SMS Alerts
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mbeebe
Posts: 144
Joined: Thu Dec 20, 2018 5:12 pm

Re: GSM-7 in SMS alerting

Post by mbeebe »

benjaminsmith wrote:Hi Mike,

Text messages in Nagios XI are sent using the email to text message feature provided by the carrier. The outgoing email would be encoded by the email gateway, I would recommend reaching out to your carrier to see if those settings can be adjusted.

I hope that helps and let us know if you have further questions.

Reference:
Nagios XI How To Setup SMS Alerts
Thanks; you may lock this thread.

-- Mike
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: GSM-7 in SMS alerting

Post by benjaminsmith »

Hi Mike,
Thanks; you may lock this thread.
Locking thread. Feel free to open another if you have any new questions.

Benjamin
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
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