Issues with Support Board itself

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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hbouma
Posts: 483
Joined: Tue Feb 27, 2018 9:31 am

Issues with Support Board itself

Post by hbouma »

I am not sure where else to put this, but I will start here.

Since 6/5, I have not been receiving notifications from the support board when posts I created are replied to. The last email I received was on 5/29.

I have verified with my Security team that no emails are coming to us. I have checked to verify that my account settings are setup to notify me and that my email address is correct.

I even sent a PM to myself through the board and did not receive an email.

Is anything going on that could prevent me from being notified of replies to my topics?
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Issues with Support Board itself

Post by scottwilkerson »

I believe we fixed this error this morning, let us know if you received the notification

Thx
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hbouma
Posts: 483
Joined: Tue Feb 27, 2018 9:31 am

Re: Issues with Support Board itself

Post by hbouma »

I did not receive any notification from this.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Issues with Support Board itself

Post by scottwilkerson »

hbouma wrote:I did not receive any notification from this.
We will continue to investigate
Former Nagios employee
Creator:
Human Design Website
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hbouma
Posts: 483
Joined: Tue Feb 27, 2018 9:31 am

Re: Issues with Support Board itself

Post by hbouma »

Good news. I just got a notification that came through from the support forums. This may be fixed.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Issues with Support Board itself

Post by scottwilkerson »

hbouma wrote:Good news. I just got a notification that came through from the support forums. This may be fixed.
Great!

Thanks for reporting back!
Former Nagios employee
Creator:
Human Design Website
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