Problems after upgrading to 5.7

[noweda]

Hello,

we tried an update to 5.7 today but we were facing some problems:

1. When we click on host (show=hostdetail)or service (show=servicedetail) in the dashboard, we are getting an HTTP error 500
2. Most of our Windows checks are showing the error "CHECK_NRPE: Invalid packet version received from server"

We now rolled back the update with a VMware snapshot, but as I created a system profile before reverting the snapshot, I could provide you the faulty state via PM.

Best regards,
Christoph

[scottwilkerson]

Yes if you could PM me the profile I can get it to the developers to take a look.

thanks!

[scottwilkerson]

Looking over your profile I did notice that there were database errors, please run the following procedure
https://assets.nagios.com/downloads/nag ... tabase.pdf

I have passed the profile on to developer to look at as well

[noweda]

Thanks Scott,
we ran the database Repair script and no errors were reported.
But the following upgrade (to 5.7.1) failed again with the same Symptoms.
kind regards

[scottwilkerson]

Thanks Scott,
we ran the database Repair script and no errors were reported.
But the following upgrade (to 5.7.1) failed again with the same Symptoms.
kind regards

Are you still getting the 500 errors on the hostdetail and servicedetail pages?

Do all users get these?

[noweda]

Hello Scott,

the symptoms were the same. We didn't check "all" users but the problems occured on multiple accounts.

Best regards
Christoph

[scottwilkerson]

I think we may need to escalate this to a ticket to see additional logs

Can you open a ticket here and reference this thread
https://support.nagios.com/tickets/

Thanks!

[ssax]

Locking thread, ticket received, we will continue support through the ticket.