escalations

[micollin]

I am using the 60 eval and am having issues with adding service escalations. I cannot add one without specifying both host and host group, contact and contact group. I can add host escalations with no problem.

Screenshot-Nagios%20XI%20-%20Mozilla%20Firefox.png

[mguthrie]

I see what you mean. Host escalations can be added without the use of groups, but the service escalations can't. That could be a bug in the form validation...

[mmestnik]

Firstly you should upgrade to 1.2D there are several unrelated bugs that effect basic functionality with the Wizards.

As for this bug, it's been reported to the NagiosQL community and fixed in beta.
http://www.nagiosql.org/_mantis/view.php?id=272

No idea when you can see this in NagiosXI, we don't have a release schedule on purpose. I will mention this to our Release team and our Developers. I'm uncertain that we would back-port this fix.

[micollin]

any workaround?

[mguthrie]

In the meantime you could create some empty groups and use those to satisfy the form.

Is it just the form validation that you're having problems with or are there configuration errors after that as well? If so, check your latest "configuration snapshot" for error messages.

[micollin]

Yeah, thought about the empty groups. As far as config errors, can't get past the froms validation error. I will updgrade next week.

[mguthrie]

I've been doing some work in NagiosQL, which is what the CCM is based on. I found the bug for this in the javascript, and it should be fixed in our next upcoming release. In the meantime if you need the fix immediately, you can comment out a few lines of javascript in the following file.

/var/www/nagiosql/templates/admin/serviceescalations.tpl.htm

Comment out lines 70,71,72,73 (use // to comment each line)