WMI Issues after Win10 2004 Update

[jameyw]

After a couple of computers updated to the Windows 10 2004 Release, WMI checks for those machines are failing.

The error returned is:
UNKNOWN - The WMI query had problems. The error text from wmic is: [wmi/wmic.c:196:main()] ERROR: Login to remote object.
NTSTATUS: NT code 0x80010111 - NT code 0x80010111

This worked before the update. Google turned up some older articles but so far nothing helpful.

[benjaminsmith]

Hi @jameyw,

I believe what happened here is that when Windows 10 was updated, the WMI permissions were changed and now the check command is not able to authenticate.

Please follow the steps in the following guide to make sure the WMI service is still running, the WMI user account has correct permissions and the firewall is open.

Monitoring Windows Using WMI]

Once that checks out, you should be able to run a raw query and get data back. If not post the results of the command. Example:

Code: Select all

/usr/local/nagios/libexec/check_wmi_plus.pl -H 10.25.14.3 -u wmiagent -p wmiagent -m checkcpu -d

For more details on this command see: Nagios XI - WMI Troubleshooting