Configuration of CCM -> Host/Service Summary of Nagios XI

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przkuch
Posts: 6
Joined: Wed Oct 09, 2019 6:52 am

Configuration of CCM -> Host/Service Summary of Nagios XI

Post by przkuch »

Hello guys.

At work I have my entire environment and customer environments configured by Core Config Manager.
Shouldn't this be visible already in Nagios XI?
I'm asking because I can't do reports or pull anything out to dashboards for this reason.
Shouldn't it be synchronized with each other?

Thanks in advance for the answer :)
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Configuration of CCM -> Host/Service Summary of Nagios X

Post by benjaminsmith »

Hi @przkuch,

If it's running checks you should see the data in the dashboards and reports. What version of Nagios XI are you using and when did you notice this behavior.

Also, can you send us the system profile from this server and we'll take a look at the logs for any errors? Thanks, Benjamin

To send us your system profile.

Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message or upload it to the post/ticket, and then reply to this post to bring it up in the queue.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

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przkuch
Posts: 6
Joined: Wed Oct 09, 2019 6:52 am

Re: Configuration of CCM -> Host/Service Summary of Nagios X

Post by przkuch »

Hi @benjaminsmith
I've create a ticket -> #969260

Nagios XI version: 5.6.4
When i notice this? Almost from begin if im not wrong.
Nagios XI was preinstalled by another team, then it gave it to my team. So almost from begin i just was looking at Nagios Core web console, and in Nagios XI console, nothing appear.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Configuration of CCM -> Host/Service Summary of Nagios X

Post by scottwilkerson »

przkuch wrote:Hi @benjaminsmith
I've create a ticket -> #969260

Nagios XI version: 5.6.4
When i notice this? Almost from begin if im not wrong.
Nagios XI was preinstalled by another team, then it gave it to my team. So almost from begin i just was looking at Nagios Core web console, and in Nagios XI console, nothing appear.
Great! A tech will continue in the ticket

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