Nagios XI 5.7.2 NDO issue

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syntelgcc
Posts: 7
Joined: Sun Aug 19, 2018 6:53 am

Nagios XI 5.7.2 NDO issue

Post by syntelgcc »

Hi Team,

We are getting below issues after upgrade to 5.7.2 from 5.7.1.

1. getting below errors during apply configuration in nagios.log
NDO-3: Query failed in ndo_empty_queue_timed_event
NDO-3: Query failed in ndo_empty_queue_notification (handle_notification)
NDO-3: NDO startup thread failed at ndo_empty_startup_queues() - some data may be inaccurate.
NDO-3: Query failed in ndo_empty_queue_notification (handle_contact_notification_method)

2. some times nagios service gets auto stop after ndo error and need to manual start during monitoring is completely stop
[1595248609] NDO-3: Query failed in ndo_empty_queue_timed_event
[1595248609] NDO-3: Query failed in ndo_empty_queue_timed_event
[1595248609] Caught SIGSEGV, shutting down...
[1595248609] Caught SIGTERM, shutting down...

3. new changes takes around 3-4 minutes to visible on console after apply configuration
4. scheduled downtime page takes around 5 minutes to visible hosts/services after apply configuration

We dont have any errors in any other log file.

Our Environment:
RHEL 7.8 (3.10.0-1127.13.1.el7.x86_64) with 32G Memory and 16core cpu
Nagios XI 5.7.2
mysql Ver 15.1 Distrib 5.5.65-MariaDB
php 5.4.16
gearmand 0.33
ramdisk
Hosts: 960
Services: 15500

Thanks..
syntelgcc
Posts: 7
Joined: Sun Aug 19, 2018 6:53 am

Re: Nagios XI 5.7.2 NDO issue

Post by syntelgcc »

waiting for resolution
syntelgcc
Posts: 7
Joined: Sun Aug 19, 2018 6:53 am

Re: Nagios XI 5.7.2 NDO issue

Post by syntelgcc »

any update pls
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Nagios XI 5.7.2 NDO issue

Post by cdienger »

I'd like to get a profile from the XI server which can be generated under Admin > System Config > System Profile > Download Profile.

I'd also like to get a copy of a the database that has the current configuration. If the default database is being used then this can be done from the command line with:

Code: Select all

mysqldump -uroot -pnagiosxi nagiosql > nagiosql.sql
Please private message me the data requested.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
syntelgcc
Posts: 7
Joined: Sun Aug 19, 2018 6:53 am

Re: Nagios XI 5.7.2 NDO issue

Post by syntelgcc »

Hi,

due to security reason we are unable to share profile as well sql dump. please suggest other solution or arrange a webex session so can check our our setup.

Thanks..
syntelgcc
Posts: 7
Joined: Sun Aug 19, 2018 6:53 am

Re: Nagios XI 5.7.2 NDO issue

Post by syntelgcc »

any update pls
User avatar
cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Nagios XI 5.7.2 NDO issue

Post by cdienger »

Revert to the changes that recently were made with ndo by following the steps for cent 7 in https://support.nagios.com/forum/viewto ... 16&t=59126.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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