NLS failed to login

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cdcsysadmin
Posts: 55
Joined: Tue Dec 04, 2018 9:52 pm

NLS failed to login

Post by cdcsysadmin »

after a disk full occur , tried and completed the root / expand but the web login still failed

also tried to restore backup but no luck , can I schedule a remote support to diagnose?
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: NLS failed to login

Post by benjaminsmith »

Hi,

Let's get a support ticket opened on this for faster resolution.

https://support.nagios.com/tickets/

Also, if you're able to generate a system profile, please attach it to the ticket. Run the following from the terminal:

Code: Select all

/usr/local/nagioslogserver/scripts/profile.sh
It will generate a file called system-profile.tar.gz in /tmp.

Thanks, Benjamin
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cdcsysadmin
Posts: 55
Joined: Tue Dec 04, 2018 9:52 pm

Re: NLS failed to login

Post by cdcsysadmin »

Hi Benjamin,

i created a ticket #542941 and try to run few command but still cant help , could you please help to follow?
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: NLS failed to login

Post by benjaminsmith »

Hi,

I just reviewed the ticket, can you follow up to the reply from the support tech in the ticket? We try to keep one ticket or post per issue to best focus our efforts.

Thanks,
Benjamin
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
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