IBM i Monitoring Gaps on Nagios XI host

[mariusle]

Hi support

I need assistance with Nagios XI , we have installed the IBM i support plugin but it seems that the service isnt monitoring 24/7 as it suppose to.

We setup nagiosXI on a clean redhat install and then uploaded the IBM i nagios plugin wizard. Once started it does monitor for a while but then goes "dead" sort of as per the attached images.

We can confirm that the hosts are available 24/7, but some how there are gaps.

Also , we can confirm that all "services" is operational.

Nagios Host Status

see the attachment on the red block that is missing:

Host Block Red.

Any help related to logs to check why it intermittently skips will be greatly appreciated. Also , if we can request a configuration check that Nagios is setup correctly on its own host, that will be helpful.

[benjaminsmith]

Hi,

What version of Nagios XI are you using? Would you be able to share your profile? If security is a concern, you can send me a PM.

Also, just so you know, if you're on a trial, you have full access to 30 days of customer support.

https://support.nagios.com/get-trial-support/

Otherwise, feel free to post to the community forum as well.

Benjmain

[mariusle]

Hi Benjamin,

Sorry I dont know how to share the profile, please guide me in that area.

We are using the Nagios XI version that we downloaded about a month ago. I think its 5.7.

Also , if you dont mind, how does one use the trial customer support benefit ?

[mariusle]

Hi Benjamin,

I managed to be able to open a support ticket.

Thank you for the assistance though.

Regards


Marius

[AlvinAdano]

Hi All,

Could anyone please explain what the configuration required to use IBM MQ Managed file transfer ?

Also the command used for the sending the files using the IBM MQ Managed file transfer

[benjaminsmith]

@AlvinAdano, Can you open a new forum thread for this question? I'm going to lock this thread since it's been moved over to a support ticket.

Thanks,
Benjamin