Website monitoring

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
Ahmed Alalem
Posts: 6
Joined: Fri Aug 14, 2020 12:41 pm

Website monitoring

Post by Ahmed Alalem »

Hello,

We would like to monitor websites that have secure logins. Is there a way to setup the monitor to tell if it is up after the login! I would like to see what the website is doing after the login!

Nagios shows the website is up, but we want to step through the secure login and show up.
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Website monitoring

Post by benjaminsmith »

Hi @Ahmed Alalem,

There are a couple of options for setting this up. You can use either use with the Website Wizard or the Web Transaction wizards to configure password-protected login to the websites, both of these are built-in to Nagios XI. Just go to Configure > Start Monitoring Now and select the web icon.

Take a look at the following guide for detailed setup instructions and let us know if you need any assistance.

Monitoring Websites with Nagios XI
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
Ahmed Alalem
Posts: 6
Joined: Fri Aug 14, 2020 12:41 pm

Re: Website monitoring

Post by Ahmed Alalem »

Thanks Ben for your reply. I have used the Website Wizard and it did asked me for the credential for the the website that I'm trying to monitor. the problem is I'm still seeing the website down on my dashboard despite the fact that I know it is up and I can ping it.
Am I doing something wrong or is there anything else that I should be doing?

Thanks
User avatar
mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: Website monitoring

Post by mbellerue »

There are two popular ways that a website could request credentials. One is called basic authentication, the other is form based authentication. The Website Wizard will handle basic authentication. This type of authentication looks like a pop-up window when you load a site. Form based authentication is handled by the Web Transaction Wizard. This type of authentication looks like it is built into the website itself. For example, Nagios XI's login page is form based authentication.

It sounds like you might have a site that requires form based authentication. Can you show us a screenshot of the login prompt for your website? It does not need to have any information populated. Just a screenshot of the login prompt can help us point you in the right direction.

Also if you can show us a screenshot of the services that are showing critical, including the Status Information column, that would also be helpful.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked