Scheduled Downtime Emails

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mindspring
Posts: 117
Joined: Thu Jul 19, 2012 10:24 am

Scheduled Downtime Emails

Post by mindspring »

Hi There,

I configured recurring scheduled downtime for when backups run every night, which is a great feature. The only problem is that I now get emails every day informing me of it.

Is there a way I can disable the email for hosts and services alerts for recurring scheduled downtime?

Thanks
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cdienger
Support Tech
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Joined: Tue Feb 07, 2017 11:26 am

Re: Scheduled Downtime Emails

Post by cdienger »

This can be done on the host, service, template, or contact level. The attached screenshot shows the alert/notifications settings that are on the xiwizard_generic_service template for example which would apply to any service that may be using this template that doesn't specify it's own settings.

Note that the lack of anything selected under "Notification options" will default to "all" state so this template will send notification for all these states. To disable scheduled downtime notifications you would select anything/everything BUT "Scheduled Downtime".
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mindspring
Posts: 117
Joined: Thu Jul 19, 2012 10:24 am

Re: Scheduled Downtime Emails

Post by mindspring »

Thanks, this works quite well.
scottwilkerson
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Re: Scheduled Downtime Emails

Post by scottwilkerson »

mindspring wrote:Thanks, this works quite well.
Great!

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