After removing acknowledgment its not showing in GUI

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tgriep
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Joined: Thu Oct 30, 2014 9:02 am

Re: After removing acknowledgment its not showing in GUI

Post by tgriep »

I sent you a Private Message with a patch we would like you to try to see if it fixes the issues.
Post back here the results.
Thanks.
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bseuser
Posts: 39
Joined: Thu Jul 02, 2020 2:33 am

Re: After removing acknowledgment its not showing in GUI

Post by bseuser »

No luck after executing the above SQL commands and applied the patch. Accessing the GUI is terrible slow and it taking 3-4 min of time for loading.
I sent you the profile in PM for reference.
Can you please provide us the solution for this or provide me the steps to downgrade the Nagios XI to 5.6.14/12 version.
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tgriep
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Joined: Thu Oct 30, 2014 9:02 am

Re: After removing acknowledgment its not showing in GUI

Post by tgriep »

Edit the /usr/local/nagios/etc/nagios.cfg file.

Comment out the old broker line by changing it from

Code: Select all

broker_module=/usr/local/nagios/bin/ndomod.o config_file=/usr/local/nagios/etc/ndomod.cfg
to

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#broker_module=/usr/local/nagios/bin/ndomod.o config_file=/usr/local/nagios/etc/ndomod.cfg
Change the new broker line from

Code: Select all

#broker_module=/usr/local/nagios/bin/ndo.so /usr/local/nagios/etc/ndo.cfg
to

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broker_module=/usr/local/nagios/bin/ndo.so /usr/local/nagios/etc/ndo.cfg
Save the file and then restart nagios.

Code: Select all

service nagios restart
Does that fix the issues?
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bseuser
Posts: 39
Joined: Thu Jul 02, 2020 2:33 am

Re: After removing acknowledgment its not showing in GUI

Post by bseuser »

Hi,

I tried the commented on the old broker line and uncomment the new broker line and restarted the Nagios as per your suggestion, still the same. GUI is very slow and taking time to load the page and not able to test the workflow via GUI.
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tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: After removing acknowledgment its not showing in GUI

Post by tgriep »

Put back the new broker line and restart nagios.

Wait for 5 to 10 minutes, and get the /usr/local/nagios/var/nagios.log file and post it here.

Put back the old broker line and restart nagios.

Thanks.
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