upgraded 5.6.13 to 5.7.3 experiencing slowness

[aiqbal88]

I recently upgraded from 5.6.13 to 5.7.3 and i am experiencing a lot of slowness in user interface. Submitting any command takes forever to update. Moreover, Monitoring Engine keeps on crashing.

Anyone, experiencing same thing?

[WillemDH]

Hi @aiqbal88,

Well we haven't managed to upgrade our 5.6.13 to 5.7.3 yet (already tried 3 times).. We keep having issue with status'es not updating after update.. Do you have a large environment? # Hosts and services?

What about cpu usage / load and memory? Notice any process behaving abnormal (top)?

Grtz

Willem

[benjaminsmith]

Hi,

We'll try to find out what's going on here. Can you send me your system profile and I can review the logs for any errors? If you have offloaded the database on your system, please retrieve the log from the remote server as well.

Thank you,
Benjamin

To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message or upload it to the post/ticket, and then reply to this post to bring it up in the queue.

[aiqbal88]

@wilem,
yes our GUI is no responsive at all. checks periods do not get updated. Moreover, if we submit a check. it takes forever. Plugins which used to work in 5.6.13 installation are now timing out.

@ben
I have sent you profile

[benjaminsmith]

Hi,

I just replied to your PM, I'll wait for your reply. If this is affecting your production server and you are not able to roll back or restore the previous version, downgrading a backend database is an option to avoid any disruptions.

Code: Select all

systemctl stop nagios
cd /tmp
rm -rf /tmp/nagiosxi
wget https://assets.nagios.com/downloads/nagiosxi/5/xi-5.6.14.tar.gz
tar zxf xi-5.6.14.tar.gz
cd /tmp/nagiosxi/subcomponents/ndoutils
./install
systemctl enable ndo2db

Then edit your /usr/local/nagios/etc/nagios.cfg and make sure this line is uncommented:

Code: Select all

broker_module=/usr/local/nagios/bin/ndomod.o config_file=/usr/local/nagios/etc/ndomod.cfg

Make sure this line is commented:

Code: Select all

#broker_module=/usr/local/nagios/bin/ndo.so /usr/local/nagios/etc/ndo.cfg

Then start the nagios service:

Code: Select all

systemctl start nagios