Disable old Nagios Installations

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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wagnbeu0
Posts: 27
Joined: Tue Nov 03, 2015 5:28 am

Disable old Nagios Installations

Post by wagnbeu0 »

Hi, we want to move our existing Nagios Server to a new hardware. By entering the license we get the error message:
Max activations exceeded: You have exceeded the maximum allowed activations for the specified license key.
How can I disable older, ununsed installations?
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mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: Disable old Nagios Installations

Post by mbellerue »

I will get someone to reach out to you shortly to resolve this.
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mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: Disable old Nagios Installations

Post by mbellerue »

Can you PM me your license key information? I want to make sure that I get the right person reaching out to you.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
wagnbeu0
Posts: 27
Joined: Tue Nov 03, 2015 5:28 am

Re: Disable old Nagios Installations

Post by wagnbeu0 »

PM is not working.

Hi, here are the last infos from my license file:
XI License Key: xxxxx-xxxxx-xxxxxx-xxxxxx

Regards
Ben Wagner
Last edited by mbellerue on Wed Sep 30, 2020 12:34 pm, edited 1 time in total.
Reason: Support edit: clearing out license info
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mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: Disable old Nagios Installations

Post by mbellerue »

Thank you! I have sent this info up the chain, and someone should be reaching out to you shortly.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
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