Using check_nagiosxiserver,and some error happened

[ahm002]

We deployed check_nagiosxiserver.php to check one nagios server JOBS running status from another nagios server.
and sometimes it had errors like
"Error: Could not parse XML from http://hostIP/nagiosxi/ ()" and made alerts and notifications.
any clue why this would happend?
set up screenshot as attached files.
thanks

[benjaminsmith]

Hi,

This is often caused by syntax issues with the URL, can you post the whole check command to thread, take about any sensitive information. In the CCM, find the service and click on the Run Check Command button to view the entire string.

[[email protected] ~]$ /usr/bin/php /usr/local/nagios/libexec/check_nagiosxiserver.php --address=$HOSTADDRESS$ --url='http://192.168.23.115/nagiosxi' --apikey='JdqXNOLmVmGgt7l5NNVDinUho2OUJuuscmIqDM2Xsu8RjJMK0fJbdcnTC7aYalfU' --mode=jobs
All jobs are running okay.

Regards,
Benjamin

[ahm002]

the result after press "run check command"
some data has been taken out for security reason.

[nagios@twxxxxx ~]$ /usr/bin/php /usr/local/nagios/libexec/check_nagiosxiserver.php --address=x.x.x.x --url=http://x.x.x.x/nagiosxi/ --username=nxxx --ticket="oooooo" --mode=jobs All jobs are running okay.

the problem doesn't happen all the time but soemtimes it did happen.
After sending out notifications, it will recover to OK by itself short time later ,quite annoying actually.

[benjaminsmith]

Hi @ahm002,

Since this is happening on and off, let's increase the timeout on this check. The default value is only 10 seconds. You can increase this by adding the ---timeout=<seconds> option in the command string.

For example, to increase this to 30 seconds, the command would look like:

Code: Select all

/usr/local/nagios/libexec/check_nagiosxiserver.php --address=$HOSTADDRESS$ --url='http://192.168.23.115/nagiosxi' --apikey='JdqXNOLmVmGgt7l5NNVDinUho2OUJuuscmIqDM2Xsu8RjJMK0fJbdcnTC7aYalfU' --mode=jobs --timeout=30

Let me know if that helps reduce the number of notifications.

Benjamin

[ahm002]

So far so good,keep on watching. it hasnt happened for a week more.

[benjaminsmith]

So far so good,keep on watching. it hasnt happened for a week more.

That's good to hear. We'll keep this open.

Thanks,
Benjamin