CRITICAL: Host disconnected! [Host_CPU_Usage]

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kalyanpabolu
Posts: 246
Joined: Fri Jul 03, 2020 4:18 am

CRITICAL: Host disconnected! [Host_CPU_Usage]

Post by kalyanpabolu »

Hi Team,

We have configured ESXi server monitoring using "Vmware virtualization wizard" in Nagios XI. We can see the host status is UP in nagios but for the services we are getting error as below:

CRITICAL: Host disconnected! [Host_CPU_Usage]
CRITICAL: Host disconnected! [Host_Memory_Usage]

Could you please help us to resolve it?

Nagios XI version - 5.7.3

Thanks in advance!!
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cdienger
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Joined: Tue Feb 07, 2017 11:26 am

Re: CRITICAL: Host disconnected! [Host_CPU_Usage]

Post by cdienger »

I'd like to get a profile from the XI server which can be generated under Admin > System Config > System Profile > Download Profile, or from the command line with:

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/usr/local/nagiosxi/scripts/components/getprofile.sh 60477
The profile is then saved to /usr/local/nagiosxi/var/components/profile.zip. Send it to me in a private message.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
kalyanpabolu
Posts: 246
Joined: Fri Jul 03, 2020 4:18 am

Re: CRITICAL: Host disconnected! [Host_CPU_Usage]

Post by kalyanpabolu »

Hello,

I have provided you Profile.
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cdienger
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Joined: Tue Feb 07, 2017 11:26 am

Re: CRITICAL: Host disconnected! [Host_CPU_Usage]

Post by cdienger »

Thanks for that. It looks like you're executing the box293_check_vmware plugin via the check_by_ssh command. I sent you instructions on how to run the box293_check_vmware command directly on the server. This will help us determine where exactly the error is originating from and focus our efforts.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
kalyanpabolu
Posts: 246
Joined: Fri Jul 03, 2020 4:18 am

Re: CRITICAL: Host disconnected! [Host_CPU_Usage]

Post by kalyanpabolu »

Hello,

Sorry, I could not find any instructions.
Could you please provide them again?
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cdienger
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Joined: Tue Feb 07, 2017 11:26 am

Re: CRITICAL: Host disconnected! [Host_CPU_Usage]

Post by cdienger »

Sent. Please confirm that you received it.
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