Router port on Nagios stuck in unknown status

[vijilants]

Nagios XI - System Info
System
Nagios XI version: 5.7.2
Release info: nms1 3.10.0-957.5.1.el7.x86_64 x86_64
CentOS Linux release 7.6.1810 (Core)
Gnome is not installed

Hi,

Using the Network / Switch wizard, I set up , scanned and applied a router configuration however status unknown appears to be stuck on one of the scanned interfaces on one of our nagios systems.

Code: Select all

TPIUKLD5MWR01
View service status details for this host
	
GigabitEthernet0/0 gi0/0 VL40 TPIUKLD5MWR01-LCDRMWR03 Bandwidth
	Unknown 	37m 58s 	5/5 	2020-10-29 07:28:49 	/var/lib/mrtg/10.1.2.206_1.rrd does not exist.

I also now have another switch port which was scanned that has status unknown for the last 30 minutes.

To add to this I have noticed that none of our bandwidth utilisation graphs are working !...in other words evey grapg is showin a line across zero bandwidth utilisation.

Every bandwidth graph appears to have stopped working from Monday 26th at 10.47am

Something has clearly stopped working.

Can you please advise asap ?

Update: I have opened an official ticket on this as we need to get this working straight away

Many Thanks

[benjaminsmith]

Update: I have opened an official ticket on this as we need to get this working straight away

Thanks for letting us know. We'll close this post and move it over to the support ticket.

Regards,
Benjamin Smith
Technical Support Manager