Down Time Notification from sender

[elealyngarcia]

Hi

We are having an issue with the Downtime Sender as @hostname.localdomain, instead of the Mail Settings Send Mail From:

Screenshot 2020-11-24 233749.png

Screenshot 2020-11-24 233559.png

[benjaminsmith]

Hi,

Try updating the field with just the email address (see screenshot) and then select the Send a Test Email button to see if the address field was updated correctly (perhaps it's not getting saved to the database).

email-from-address.png

If that's not working, run the following tail command and then repeat the same procedure and post the output. Thanks, Benjamin

Code: Select all

tail -f /var/log/httpd/*error_log

[elealyngarcia]

We did configure that Email Setting, but we still have the issue for the Scheduled Downtime notification alert using the @localhost

[ssax]

This is likely because those contacts are using the notify-host-by-email/notify-service-by-email commands.

Please PM me a copy of your profile, you can download it from Admin > System Profile by clicking the Download Profile button and I'll verify that's the case.

You can either do this:

https://assets.nagios.com/downloads/nag ... Mailer.pdf

Or you can edit the notify-host-by-email/notify-service-by-email commands in Configure > Core Config Manager > Commands and add an option to the mail command to set the From address:

The defaults:

notify-host-by-email:

/usr/bin/printf "%b" "***** Nagios Monitor XI Alert *****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $HOSTOUTPUT$\n\nDate/Time: $LONGDATETIME$\n" | /bin/mail -s "** $NOTIFICATIONTYPE$ Host Alert: $HOSTNAME$ is $HOSTSTATE$ **" $CONTACTEMAIL$

notify-service-by-email:

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/usr/bin/printf "%b" "***** Nagios Monitor XI Alert *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$" | /bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$

To: (for example, adding -S "from=Nagios XI <[email protected]>")

notify-host-by-email:

Code: Select all

/usr/bin/printf "%b" "***** Nagios Monitor XI Alert *****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $HOSTOUTPUT$\n\nDate/Time: $LONGDATETIME$\n" | /bin/mail -S "from=Nagios XI <[email protected]>" -s "** $NOTIFICATIONTYPE$ Host Alert: $HOSTNAME$ is $HOSTSTATE$ **" $CONTACTEMAIL$

notify-service-by-email:

Code: Select all

/usr/bin/printf "%b" "***** Nagios Monitor XI Alert *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$" | /bin/mail -S "from=Nagios XI <[email protected]>" -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$

Then apply configuration and test.

See here as well:

https://assets.nagios.com/downloads/nag ... ntacts.pdf