slow nagiosXI login

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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erkanerturk
Posts: 53
Joined: Wed Jan 16, 2019 4:35 am

slow nagiosXI login

Post by erkanerturk »

Hi

How can i disable api.nagios.com check at the login process. it slows down the login.. in httpd logs i see;
could not resolve host: api.nagios.com; name or service not known..
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vtrac
Posts: 903
Joined: Tue Oct 27, 2020 1:35 pm

Re: slow nagiosXI login

Post by vtrac »

Hi erkanerturk,
Just talk to our development team and they think that Nagios XI might be trying to verify license information. it would happen during any usage of the software, not just login

Also, based on the httpd log provided ... you might not have internet or proxy connection for your Nagios XI server.

Please refer to the below articles for "Using A Proxy Server" and "Problems Using Nagios XI With Proxies"
https://assets.nagios.com/downloads/nag ... Server.pdf
https://support.nagios.com/kb/article.php?id=147

Regards,
Vinh
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