Observing "returned an invalid return code: 255" for windows

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Amit_Alone
Posts: 89
Joined: Fri May 08, 2020 11:47 am

Re: Observing "returned an invalid return code: 255" for win

Post by Amit_Alone »

Hi @cdienger

I didn't find any extra spaces in the pattern file. Could you please help me with the example.

If you are referring the spaces that are between the error strings then that is not possible because we are using the same error pattern file and path on every servers were log file monitoring is required and we have never observed the highlighted error.

Thanks,
Amit
User avatar
cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Observing "returned an invalid return code: 255" for win

Post by cdienger »

Sorry, for not being clear - the space is in the directory name("Program Files"). Try saving the pattern file to a different location, updating the nsclient.ini file config so that it points to the new location, and testing again.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Amit_Alone
Posts: 89
Joined: Fri May 08, 2020 11:47 am

Re: Observing "returned an invalid return code: 255" for win

Post by Amit_Alone »

Hi,

As per suggestion I have copied the Pattern file under different location but still I'm observing the same error.

Code: Select all

CheckLogFile_Hibernate=scripts\check_log3.exe -l "C:\***\Logs\AGTSG\JBoss\hibernate.log" -P "C:\Users\PatternFiles\PatternTraxTSG.txt" --show-filename

Code: Select all

[e5613751@avgdlnxvp126 ~]$ /usr/local/nagios/libexec/check_nrpe -H 10.144.136.169 -t 30 -c CheckLogFile_Hibernate
The command (checklogfile_hibernate) returned an invalid return code: 255
User avatar
cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Observing "returned an invalid return code: 255" for win

Post by cdienger »

First try replacing the check_log3.exe with the latest - https://github.com/pmcaulay/nagios-plug ... k_log3.exe.

Next I would try a newer version of nsclient++.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Amit_Alone
Posts: 89
Joined: Fri May 08, 2020 11:47 am

Re: Observing "returned an invalid return code: 255" for win

Post by Amit_Alone »

Thanks @cdienger finally problem get's resolved. Now I can see alerts are in OK state.

Below are the two changes I have made in-case any one going through the same issue.

1. I have changed the Pattern file location from the regular path i.e. removed from the 'Program file' directory to the C:/Users/ directory which doesn't contain any space.
2. I have copied the new version3.16.2 check_log3.exe which you have suggested.

Thanks,
Amit
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Observing "returned an invalid return code: 255" for win

Post by scottwilkerson »

Amit_Alone wrote:Thanks @cdienger finally problem get's resolved. Now I can see alerts are in OK state.

Below are the two changes I have made in-case any one going through the same issue.

1. I have changed the Pattern file location from the regular path i.e. removed from the 'Program file' directory to the C:/Users/ directory which doesn't contain any space.
2. I have copied the new version3.16.2 check_log3.exe which you have suggested.

Thanks,
Amit
Great!

Locking thread
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked