Nogios LS Dashboard won't load

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blappleton
Posts: 2
Joined: Tue Dec 15, 2020 4:08 pm

Nogios LS Dashboard won't load

Post by blappleton »

I'm trying to setup Nagios LS but when I go to the Dashboard I get a spinning icon and nothing ever loads. Any ideas on how to load the dashboard so I can monitor the server logs?

Thanks
Barrett
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Nogios LS Dashboard won't load

Post by cdienger »

Is this a recent install or has this worked previously? Is this happening with a specific browser? What does the cluster health look like under Admin > System > Cluster Status ?

Tail the logs while you try to load the dashboard:

Code: Select all

tail -f /var/log/elasticsearch/*
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blappleton
Posts: 2
Joined: Tue Dec 15, 2020 4:08 pm

Re: Nogios LS Dashboard won't load

Post by blappleton »

Brand new install. I've tried Firefox, from the localhost and Chrome and Edge from a workstation. Cluster Status is Yellow
This is running on CentOs 8 in side VirtualBox
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Nogios LS Dashboard won't load

Post by cdienger »

Please provide a profile from the system. It can be gathered under Admin > System > System Status > Download System Profile or from the command line with:

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/usr/local/nagioslogserver/scripts/profile.sh
This will create /tmp/system-profile.tar.gz.

Note that this file can be very large and may not be able to be uploaded through our message system. You can split the file into smaller files with the split command on the NLS(or other Linux machine) command line:

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split -b 5000000 /tmp/system-profile.tar.gz system-profile- -d
The above command will split the system-profile.tar.gz into 5MB segments and save them to files with the naming convention system-profile​-nn.

I'd also like to get a copy of the current settings index. This can be gathered by running:

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curl -XPOST http://localhost:9200/nagioslogserver/_export?path=/tmp/nagioslogserver.tar.gz
The file it creates and that we'd like to see is /tmp/nagioslogserver.tar.gz.

Please send the files via private message to @Nagios Support.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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