Service Status Unknown

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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kmorelli
Posts: 6
Joined: Tue May 19, 2020 11:58 am

Service Status Unknown

Post by kmorelli »

I am trying to set up Nagios XI in our lab to monitor certain ports and services. At this point I am still testing things out but I cannot get the status of any services that use check_nrpe. I have installed the agent using your guides and port 5666 is listening on the client machine. The only check that does work is ping. Firewalld is disabled.

See below:
service_checks.PNG
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ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Service Status Unknown

Post by ssax »

What is the output of this command from the XI server?
- Change X.X.X.X to the IP of the remote NRPE agent

Code: Select all

nmap -Pn -p5666 X.X.X.X
I assume you used this guide, correct?

https://assets.nagios.com/downloads/nag ... _Agent.pdf

Do you see any errors in /var/log/messages on the NRPE system when you run the check from the XI server?
- Change X.X.X.X to the IP of the remote NRPE agent

Code: Select all

/usr/local/nagios/libexec/check_nrpe -H X.X.X.X
If so, please post them.

Attach these files if you have them:

Code: Select all

/etc/xinetd.d/nrpe
/usr/local/nagios/etc/nrpe.cfg
/usr/local/nagios/etc/nrpe/common.cfg
kmorelli
Posts: 6
Joined: Tue May 19, 2020 11:58 am

Re: Service Status Unknown

Post by kmorelli »

We decided to use SNMP for other reasons. This can be closed.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: Service Status Unknown

Post by scottwilkerson »

kmorelli wrote:We decided to use SNMP for other reasons. This can be closed.
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