Customizing Operations Screen View

[Dusan.Mandic]

Hello folks,

Does anyone know of a way to customize the 'main' element in the Operations Screen view? I don't see any way to do it via the GUI.

Basically, we would like to add a way to show the service has been acknowledged/handled, being our support team uses this view on a monitor in our operations station for alerting.

I have created a copy and dug into the PHP (by no means my native lang) to see if there is a column that could be imported/added to the code. Not sure these libraries would allow.
If anyone has any suggestions either way, would be greatly appreciated

Screen Shot 2020-12-30 at 10.48.37 AM.png

[benjaminsmith]

Hi,

Basically, we would like to add a way to show the service has been acknowledged/handled, being our support team uses this view on a monitor in our operations station for alerting.

You're probably aware of this, but at the bottom of the page, there is a link called Hide Handled States and you can toggle back and forth between.

Anything else would require customizing that file to the desired output. However, any changes would be overwritten during an upgrade unless you created a separate component. The API can be used to find out which hosts and services have been acknowledged.

Let me know if you have any questions.

Benjamin