/var/lib/mrtg/**.rrd does not exist

[preethu.d]

I am getting the below error when adding interface bandwidth monitoring for all switches.
/var/lib/mrtg/172.16.23.2_22.rrd does not exist.

I executed the below 2 commands and getting the output as "ERROR: Line 26 (3000 Hanover St) in CFG file (/etc/mrtg/conf.d/<IP>.cfg) does not make sense" (attached the screenshot)

ls -l /var/lib/mrtg
LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg

Please help

[benjaminsmith]

Hi @preethu.d,

Can you send over the system profile? It will contain that file and we can take a look at it for any errors. Thanks, Benjamin


To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button

[preethu.d]

Hi

Attached the system profile, please check.

Regards,
Preethu

Moderator's Note: The profile has been shared with the support team but has been removed from the public forum.

[ssax]

Please edit the config file /etc/mrtg/conf.d/X.X.X.X.cfg and change this:

Code: Select all

3000 Hanover St
Palo Alto, CA 94304

To this:

Code: Select all

# 3000 Hanover St
# Palo Alto, CA 94304

Then run this again:

Code: Select all

LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg

Additionally, include the output of these commands:

Code: Select all

ls -ld /var/lib/mrtg
ls -l /var/lib/mrtg
cat /etc/cron.d/mrtg

[preethu.d]

I have edited the config file, now all interface bandwidth monitors are showing normal status.
Output of the below commands are attached here.

ls -ld /var/lib/mrtg
ls -l /var/lib/mrtg
cat /etc/cron.d/mrtg

[ssax]

Please run these commands to fix the permissions on them:

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chown -R apache.nagios /var/lib/mrtg
chmod -R 664 /var/lib/mrtg

That should do it, check it in 15 and see if the bandwidth now shows.

[preethu.d]

I have executed the below commands. But now it has started showing the same error rrd does not exist.(screenshot attached)

chown -R apache.nagios /var/lib/mrtg
chmod -R 664 /var/lib/mrtg

[ssax]

Do this instead:

Code: Select all

chown -R nagios.nagios /var/lib/mrtg
chmod -R 664 /var/lib/mrtg

[preethu.d]

I have executed both commands , but still it shows the same error.

[ssax]

Please run the following commands as root and then PM me the /tmp/mrtg.txt file.

Code: Select all

cat /etc/cron.d/mrtg > /tmp/mrtg.txt
ls -ld /var/lib/mrtg >> /tmp/mrtg.txt
ls -l /var/lib/mrtg >> /tmp/mrtg.txt
LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg -debug=cfg,base,log &>> /tmp/mrtg.txt
LANG=C LC_ALL=C /usr/bin/mrtg &>> /tmp/mrtg.txt
LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg --lock-file /var/lib/mrtg/mrtg.lock --confcache-file /var/lib/mrtg/mrtg.ok --user=nagios --group=nagios &>> /tmp/mrtg.txt
{ time LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg 2>1 ; } 2>> /tmp/mrtg.txt