Not Receiving SMTP Text Messages from one Nagios Contact

Support forum for Nagios Core, Nagios Plugins, NCPA, NRPE, NSCA, NDOUtils and more. Engage with the community of users including those using the open source solutions.
Locked
joe1871
Posts: 28
Joined: Tue Feb 01, 2011 3:36 pm

Not Receiving SMTP Text Messages from one Nagios Contact

Post by joe1871 »

Hi,

I have been administering a Nagios Core 4.x server for > 12 years. First of all - thank you Nagios - This has helped keep me employed for a long time.

2 weeks ago I got a new iPhone 12 Pro. I realized a couple of days ago that I am not receiving alerts sent to a particular distribution list on our Email system, and Murphy's Law makes it he "Critical" DL. If I send a telnet generated message from the Nagios server to our email provider it works beautifully. However, as soon as I use Nagios to send a Custom Notification, or if there is an actual alert, I do not get them.

I have not changed anything in the Contacts, Templates, nor Commands files in weeks. Its not a change that is causing this. Other older iPhone phone users are still getting these alerts NP. I can anticipate what you will say - it must be my new iPhone. I did search and there is a large amount of complaining going on with this issue in Apple forums. I called my carrier I am getting a replacement phone tomorrow. I just have a gut feeling its not the phone.

I can't help but think that there is some problem with Nagios Core setup and changing protocols. I haven't had to update anything in years, and the tech world is going by fast. Could it be a cipher issue? My thinking is that there is some newer protocol or protection app cutting these off. I am just throwing spaghetti against he wall - seeing what might stick.

Any ideas?

Thanks in advance - much appreciated. As you can imagine - the poor guy having to cover for me this week isn't happy. Neither will I be when I have at least two weeks in a row coming back at me... :-)

Joe
Locked