What should I do when my license expires?

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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Jupitertech
Posts: 1
Joined: Wed Apr 04, 2018 8:31 pm

What should I do when my license expires?

Post by Jupitertech »

My Enterprise license is about to expire, but I plan to continue using it
as a Standard license without renewing it.
Do I need to change the license key or do anything else after the license expires?
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: What should I do when my license expires?

Post by benjaminsmith »

Hi @Jupitertech,

Once the enterprise license expires, those features will no longer be available but this will not affect the standard license. I've reached out to your customer success manager, and they will contact you to answer any questions you may have.

We'll leave this open and just let us know if you need anything else.

Benjamin
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: What should I do when my license expires?

Post by benjaminsmith »

Hi,

Update. Looks like you are a reseller, and our partner manager will be following up with you soon!

--Benjamin
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
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