BPI Feature Enhancement Request

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: BPI Feature Enhancement Request

Post by ssax »

Yes, please create a ticket for this and include a link back to this forum thread so we can get a remote session setup:

https://support.nagios.com/tickets/

Thank you!
J.A.K
Posts: 103
Joined: Wed Aug 05, 2020 11:39 am

Re: BPI Feature Enhancement Request

Post by J.A.K »

Thank you I did just that. I DID however find the answer to the missing check from my first screenshot. Nagios doesn't appreciate the backslash character in the services display name it appears.
Capture.PNG
I'm guessing something in PHP is considering it as an escape character or something.
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ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: BPI Feature Enhancement Request

Post by ssax »

Interesting, I'm able to replicate that.

I"m wondering if fixing that fixes the sync issues.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: BPI Feature Enhancement Request

Post by ssax »

It didn't stop the sync on mine but it's definitely a bug on display, I've submitted it to development as a bug:

NEW TASK ID 15457 created - Nagios XI Bug Report: XI - BPI - \ character in service desc cause issues on display when editing
J.A.K
Posts: 103
Joined: Wed Aug 05, 2020 11:39 am

Re: BPI Feature Enhancement Request

Post by J.A.K »

Same with mine. I've also found copying a service that has a '\' will automatically remove it in the copied service
Capture.PNG
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ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: BPI Feature Enhancement Request

Post by ssax »

Interesting, thanks for posting that, I'm able to replicate this as a bug as well, it's treating the \ as an escape so it's being removed:

NEW TASK ID 15460 created - Nagios XI Bug Report: XI - CCM - Copying hosts/services with a \ in the name strips the \ and the next character on the copied service
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