NCPA service event handler not working

[HIINNS]

All,

I am currently using Nagios XI 5.7.5 and am trying to set up a service (RLM) to restart when it is not available. I believe I have configured it correctly, and am able to execute the ./check_ncpa.py -H 10.25.14.3 -P 5693 -t Str0ngT0k3n -M 'plugins/restart_service.bat' -a RLM and /usr/local/nagios/libexec/restart_service.sh CRITICAL 10.25.14.3 Str0ngT0k3n RLM from the command line. I added Service Restart - WIndows to Commands as a Misc command type, and checked Active. On the Check Settings tab of the Service I set the Event Handler dropdown as Service Restart - Windows, and set Event handler enabled to On. On the Manage Free Variables window I ser _xwizart to ncpa, and _service to RLM. I turned off the RLM service on the Windows server, and Nagios reports that the service is down. However, the service fails to restart. Am I doing something wrong? I pretty much tried for 6 hours last Friday to get it to work.

[HIINNS]

I have also checked the /usr/local/nagios/var/nagios.log for errors. Could not find any.

[ssax]

Please send a copy of your profile.zip, you can download it from Admin > System Profile by clicking the Download Profile button.

Please attach this file:

Code: Select all

/usr/local/nagios/libexec/restart_service.sh

Include the output of this command:

Code: Select all

ls -l /usr/local/nagios/libexec/restart_service.sh

[HIINNS]

Have you received my last post? I sent it this past Wednesday.

[ssax]

The script expects four arguments but the command is only passing three:

Code: Select all

define command {
    command_name    Service Restart - Windows
    command_line    $USER1$/restart_service.sh $SERVICESTATE$ $HOSTADDRESS$ $_SERVICESERVICE$
}

It should be this:

Code: Select all

define command {
    command_name    Service Restart - Windows
    command_line    $USER1$/restart_service.sh $SERVICESTATE$ $HOSTADDRESS$ 'your_NCPA_token' $_SERVICESERVICE$
}

Try that and see if it resolves the issue.

[HIINNS]

Please feel free to close this case. I finally figured out that the restart_service.sh script did not contain the token.

[scottwilkerson]

Please feel free to close this case. I finally figured out that the restart_service.sh script did not contain the token.

Great!

Locking thread