Nagios Alerts are being sent repeatedly on regular intervals

[RIDS_I2MP]

Hello Team,

We have configured a Network Host ESBCN01-AC81.ad.eu.rf-group.org and Port 30 as a Service to be monitored in Nagios XI.
PFA for the configuration we have done for Port30.

The Problem is that Nagios Alerts are being sent out every 1 hour repeatedly for Port30 Status to the contacts configured.

We want it to work in this way a if state goes to Warning/Critical then 1 alert and next only when it changes to OK state.

Kindly review our existing configuration and let us know what wrong we are doing and where exactly we need to change the settings.

[RIDS_I2MP]

Attaching profile


Moderator's Note: The profile has been shared with the support team but has been removed from the public forum.

[benjaminsmith]

Hi,

We want it to work in this way a if state goes to Warning/Critical then 1 alert and next only when it changes to OK state.

This can be accomplished by setting the notification interval to a value of 0.

notification-interval-0.png

notification_interval: This directive is used to define the number of "time units" to wait before re-notifying a contact that this service is still in a non-OK state. Unless you've changed the interval_length directive from the default value of 60, this number will mean minutes. If you set this value to 0, Nagios will not re-notify contacts about problems for this service - only one problem notification will be sent out

You will still get a recovery notification if you have selected that option.

Let us know if you have further questions.

Benjamin

[RIDS_I2MP]

Hi Team,

Thanks for your help.

I am hereby attaching profile for my another XI Instance, because we are not receiving any alerts for any hosts or services.

Please go through the profile and suggest the changes we should be doing to enable alerts.

Moderator's Note: The profile has been shared with the support team but has been removed from the public forum.

[benjaminsmith]

HI RIDS_I2MP,

If this is for a different issue, then please open a separate post or ticket to avoided combining multiple issues in a single support case.

In the meantime, check your notification handler to make sure it is working. You are using a customer notification script called IIMSS_service_host_handler. All of the notification in the nagios logs are showing this command for the notification.

This same command is being used as an event handler for some services. This is not typical since event handlers and notification handlers are executed by the Nagios process under different criteria.

Benjamin