Blank entry showing as Pending state on Service Status Page

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
level2_prod_support
Posts: 8
Joined: Fri May 29, 2020 3:01 pm

Blank entry showing as Pending state on Service Status Page

Post by level2_prod_support »

Blank host and service entry is showing as pending state on "Service Status" Page. Could you please guide how to delete Blank entry on our Service Status Page.

Some how null service object got created, and I don't find any option to delete this entry. Is there any way I can delete this from backend.

Nagios XI version : 5.7.2
curl -XGET "http://XXXXXXXX.jc.jefco.com/nagiosxi/a ... X&pretty=1"
{
"host_name": null,
"service_description": null,
"display_name": null,
"host_object_id": null,
"host_address": null,
"host_alias": null,
"icon_image": null,
"icon_image_alt": null,
"notes": null,
"notes_url": null,
"action_url": null,
"servicestatus_id": "131787",
"instance_id": "1",
"service_object_id": "0",
"status_update_time": "1969-12-31 19:00:00",
"output": "0",
"long_output": "0",
"perfdata": "0",
"current_state": "0",
"has_been_checked": "0",
"should_be_scheduled": "0",
"current_check_attempt": "0",
"max_check_attempts": "0",
"last_check": "1969-12-31 19:00:00",
"next_check": "1969-12-31 19:00:00",
"check_type": "0",
"check_options": "0",
"last_state_change": "1969-12-31 19:00:00",
"last_hard_state_change": "1969-12-31 19:00:00",
"last_hard_state": "0",
"last_time_ok": "1969-12-31 19:00:00",
"last_time_warning": "1969-12-31 19:00:00",
"last_time_unknown": "1969-12-31 19:00:00",
"last_time_critical": "1969-12-31 19:00:00",
"state_type": "0",
"last_notification": "1969-12-31 19:00:00",
"next_notification": "1969-12-31 19:00:00",
"no_more_notifications": "0",
"notifications_enabled": "0",
"problem_has_been_acknowledged": "0",
"acknowledgement_type": "0",
"current_notification_number": "0",
"passive_checks_enabled": "0",
"active_checks_enabled": "0",
"event_handler_enabled": "0",
"flap_detection_enabled": "0",
"is_flapping": "0",
"percent_state_change": "0",
"latency": "0",
"execution_time": "0",
"scheduled_downtime_depth": "0",
"failure_prediction_enabled": "0",
"process_performance_data": "0",
"obsess_over_service": "0",
"modified_service_attributes": "0",
"event_handler": "0",
"check_command": "0",
"normal_check_interval": "0",
"retry_check_interval": "0",
"check_timeperiod_object_id": "0"
}
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Blank entry showing as Pending state on Service Status P

Post by scottwilkerson »

I believe this could be a possible bug related to the NDO upgrade in 5.7.2, this has since been resolved, I would highly recommend upgrading to 5.8.1
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked