Bogus License message

[kendallchenoweth]

I have several Nagios servers (version 5.5.11) that have an updated license according to the license info in the admin tab, but produce a login message box that says "Support and Maintenance Expired".

Why would we have this discontinuity?

Thanks!

[gormank]

I've seen that when the license status can't be checked over the internet. Try an update check since it also goes to the nagios site to get the version.
If you use a proxy, set the admin, proxy settings.

[benjaminsmith]

Thanks @gormank .

Are you able to ping/resolve the license server?

Code: Select all

ping api.nagios.com
nslookup api.nagios.com

Let us know. Thanks, Benjamin

[kendallchenoweth]

That worked. Thanks!

[benjaminsmith]

That worked. Thanks!

Your welcome!

We'll go ahead and close this thread.

Thank you for using Nagios.