Failed to create PDF/JPED on Report

[sacom01]

hi ben,
"it's necessary to put an older version on the new server and then upgrade to 5.8"
--> i did not got you this point, pls explain more.
thank you

[benjaminsmith]

Hi,

"it's necessary to put an older version on the new server and then upgrade to 5.8

That's correct. You must migrate between the same versions of Nagios XI. If you cannot go directly to 5.8 on the current system, then the process is to install an older version on the new server and then upgrade.

Let me know if you have more questions on this topic.

Benjamin

[sacom01]

hi ben,
you mean install an older version on the new server and then upgrade, after that we have to manually setup all the commands, the services, the schedule report,..... one by one? It is the same with install a whole new system?

[benjaminsmith]

Hi,

so it will can not be upgraded to 5.8 due to it is not a new system, i already tried do that on my svr

Let's go back a step as maybe I jumped ahead on what the issue is. Why are you unable to upgrade to 5.8 and what specific error messages are you getting when trying to upgrade?

[sacom01]

hi ben,
we have an offline system, not connect to internet. I have done download package "nagiosxi-5.8.1-1.el7.x86_64" and run "sh upgrade" on my system (version 5.7) and it getting fail.
After that i install a new system version 5.7 and run "sh upgrade" it come to success.
you can see the logs.

[benjaminsmith]

Hi sacom01,

Thanks for the install log, there are some package conflicts causing issues here. Let's try to remove those packages and then run the installer once more.

Code: Select all

yum remove nagiosxi-deps-el7 shellinabox snmptt

If that command is not able to remove any of those packages, try looking up the name and removing again using the following command.

Code: Select all

yum list installed | grep [name]
yum remove [package_name]

If it fails, please post the log once more. Thanks, Benjamin