Scheduled Report not sending

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manimurugesan
Posts: 145
Joined: Wed Oct 03, 2018 9:15 am

Scheduled Report not sending

Post by manimurugesan »

Hello Team,

I have scheduled report for one of the Bandwidth utilization graph, created separate dashboard and scheduled for daily 1:05 uk time .

It's sending on that tine but when i click send mail option it sending .i am able to send manually but it's not sending on that specific time.

Could you please help me to fix this issue
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Scheduled Report not sending

Post by cdienger »

What do the timezone settings under Admin > System Config > System Settings > General, look like? When you schedule a report it schedules based on the time found on the XI machine.
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manimurugesan
Posts: 145
Joined: Wed Oct 03, 2018 9:15 am

Re: Scheduled Report not sending

Post by manimurugesan »

No it's a UTC(London) ,daily 1:10 we scheduled but it's not sending ,manually when i go and click send mail it's sending .

What is the issue ,can you help us to fix this
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vtrac
Posts: 903
Joined: Tue Oct 27, 2020 1:35 pm

Re: Scheduled Report not sending

Post by vtrac »

Hi,
If you are able to manually send a report, then we know that mail is working.

Please check your physical XI server and see what time zone is set on the server machine.

Here's the KB article on how to set timezone on your XI machine:
https://assets.nagios.com/downloads/nag ... Server.pdf


Regards,
Vinh
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