ncpa 2.3.1-1 on RHEL7

[cstuart]

I noticed that, for some of my hosts, ncpa checks from the XI server are timing out. The common thread for those hosts is that they're running ncpa-2.3.1-1 and the others are running 2.2.2-1.

Are there any known issues?

[cstuart]

The host shows as up in XI, but all of the service checks come back with " (Service check timed out after 60.01 seconds)".

[cstuart]

I downgraded to 2.3.0 and it still failed to respond. I downgraded, again, back to 2.2.1 and it came back.

[lmiltchev]

What are the operating systems/distros/architectures of the remote machines (clients)? What is the NCPA agent's version that you are running on them?

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/usr/local/nagios/libexec/check_ncpa.py -H <client ip> -t <token> -M 'system/agent_version'

What kind of checks are the failing ones? Can you show us an example of the check that is timing out?

[cstuart]

Sorry for the delay. It's still happening on 2.3.1

All checks are doing this. CPU Usage, Disk Usage on..., Memory Usage, etc. The all come back with:

Service check timed out after 60.01 seconds

If I roll it back to 2.2.2 it works.

With either version, the host status is fine, but all of the checks/services are what timeout.

[cstuart]

All hosts are RHEL7. The agent that works is 2.2.2. Once upgraded to 2.3.x, host checks succeed, but all service checks on the host timeout.

[ssax]

Upgrade one of the systems to NCPA 2.3.1, then edit the ncpa.cfg on the remote system and under the [listener] section change this:

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loglevel = info

To this:

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loglevel = debug

Then restart the ncpa_listener service:

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systemctl restart ncpa_listener

Then run this check from an SSH session on the XI server and attach the full output of the command:

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/usr/local/nagios/libexec/check_ncpa.py -H X.X.X.X -t 'yourtoken' -M 'system/agent_version' -D -v

Then attach your ncpa_listener.log from the remote system after it times out.