Host/Service Advanced tab missing view in nagios core link

[JarrodHardy]

Nagios Xi installed originally from VM image download from Nagios using SSL

After upgrading from 5.6.14 to 5.8.2 a few months back, the "More Options -> View in Nagios Core" link disappeared on Host and Service Status Detail under the Advanced tab while the second instance of Nagios for testing before upgrading production shows this just fine.

I have looked through every configuration I can find where this could be enabled/disabled and have not found anything. I have also searched these forums and support library site coming up with nothing as well.

Link_Missing_1.png

Link_Missing_2.png

[ssax]

Please replicate the missing link again in your web browser, then immediately after PM me a copy of your profile. You can download the profile.zip from Admin > System Profile by clicking the Download Profile button.

PM me the username that isn't working. Are they an admin? If not, does it show if you login as an admin? If they are not an admin, please send the permissions the user has in Admin > Manage Users by editing the user and taking a screenshot. Do any other users see it?

Thank you!

[JarrodHardy]

After working on this issue the better part of last week getting nowhere, I login and its working again, but I have no idea way it was broken last week. I checked with other users that have all complained to me about the issue and they can all see the view in nagios core link again. I am going to go ahead and send you the profile.zip (just sent a minute ago) I just downloaded as nagiosadmin in case anything happens to look bad in it. If this issue returns, I will open a new issue, but at this point, I don't know what caused it or why it is fixed now. All users that have reported the issue and shown me via screen share are all admins in Nagios.

Thanks,
Jarrod

[ssax]

I wonder if something was cached and the cache expired which would cause it to regrab the latest data from the web server.

I'll take a look at the profile and update shortly.

EDIT: I do not see anything that would indicate what the issue was in your apache logs or in the rest of your profile.

Edit your /usr/local/nagiosxi/html/config.inc.php and change this:

Code: Select all

$cfg['use_https']=false;

To this:

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$cfg['use_https']=true;

I would also edit your /etc/php.ini and make sure you have these adjusted to be this or higher:

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max_execution_time = 300
max_input_vars = 50000
memory_limit = 1024M

Then restart apache:

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systemctl restart httpd

Then just monitor it.

If you see it again, replicate it in the web interface, note the time, and send us a FRESH copy of your profile so I can see the latest logs.

[JarrodHardy]

Will do, thank you very much.

[ssax]

No problem, we'll keep an eye out for any updates.