Problems with notifications

[bursatec]

Hi,

I have problems with notifications because all the notificacions also sending to my nagiosadmin mail, i can't resolv that issue, can you help me please...

Regrads

[scottwilkerson]

You can change the contact that is being modified for hosts/services either through their detail page -> Configure Tab -> Re-configure this host

or through

Configure -> Core Config Manager -> Host/Service -> Modify -> Alert Settings tab

[bursatec]

Thanks scottwilkerson for your answer,

But i have this escenary:

I have a privileged account (nagiosadmin) and have many monitoring accounts (support, development, etc) so, if i configure any service for example i monitoring a specific filesystem (/app/support). I set up alarms to send a mail only to support account but the mail arrive to the support account and also to nagiosadmin account.

Can you help me to fix it...

Regrads

[scottwilkerson]

Can you attach a copy or PM me your latest config snapshot from Configure -> Configuration Snapshots along with the name of the service in question.

Thanks.

[bursatec]

For example, this notification should not reach the mail [email protected] but must reach the mail [email protected]

Service: /home Disk Usage
Host: mepccme1
Address: 172.23.67.1
State: CRITICAL
Info: DISK CRITICAL - free space: /home 2021 MB (6% inode=99%):

Thanks

[lmiltchev]

Make sure you have the proper notification handlers. For the contact in question, you have:

define contact {
contact_name desarrollomexder
alias Grupo desarrollo Mexder
host_notifications_enabled 1
service_notifications_enabled 1
host_notification_period desarrollomexder_notification_times
service_notification_period desarrollomexder_notification_times
host_notification_options d,u,r,f,s
service_notification_options w,u,c,r,f,s
host_notification_commands xi_host_notification_handler
service_notification_commands xi_host_notification_handler
...

but you should have:

...
service_notification_commands xi_service_notification_handler
...

instead.

Go to the Core Config Manager->Contacts->desarrollomexder->Modify->select the proper "Service command" (xi_service_notification_handler), "Save", and "Apply Configuration".

[bursatec]

Hi lmiltchev,

I change the oper notification handlers, but the emails continue but I keep getting emails to [email protected]...

I attached the new snapshot

Thanks

[bursatec]

Do you have any comment??

[scottwilkerson]

If you login to XI ad the desarrollomexder user

Go to Configure -> My Account Settings

What is listed as the Email Address?