Nagios XI Wizard is going to gateway time out

[echonoc]

Hello,

I have an issue related to Wizards in Nagios XI. When I use anyone wizard I can fill the data and select the services that I need to monitor, but when I click in finish option the process always give as response Gateway time out.

At the begging I thought that this issue was related to server performance then I perform the database offloading but the behavior still happening.

Someone knows how to prevent this behavior?

[ssax]

Are you running EL8?

Code: Select all

uname -a
cat /etc/*release

If so, please attach these files:

Code: Select all

/etc/php-fpm.d/www.conf
/etc/php.ini
/etc/httpd/conf.d/php.conf

Please PM me a copy of your profile, you can download it from Admin > System Profile by clicking the Download Profile button.

[echonoc]

Hi Ssax,

Thank you for your quick response. Yes, Nagios XI is running under EL8, attached you can find the files requested and the system profile.

Please let me know if you need more information.

Regards

Moderator's Note: The profile has been shared with the support team but has been removed from the public forum.

[ssax]

Please take the attached file, unzip it, and replace these files:

Code: Select all

/etc/php-fpm.d/www.conf
/etc/httpd/conf.d/php.conf

Then restart httpd/php-fpm:

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systemctl restart httpd php-fpm

Then refresh your XI web interface and try the wizard again.

[echonoc]

Hey Ssax,

I have done the process that you mentioned and now Wizard is working.

Thank you so much for your help.

Regards!
Cesar Valdez

[ssax]

That's great to hear! Let us know when we're okay to lock this up and mark it as resolved.