Update Check Fails Behind Proxy

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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NagiosXIPilot
Posts: 1
Joined: Thu Sep 06, 2012 4:38 am

Update Check Fails Behind Proxy

Post by NagiosXIPilot »

Hello everybody,

I installed NagiosXI on CentOS 6.3 and everything works fine but the update check. I followed the faq description and installed the proxy component plugin and set up our proxy settings. Despite that it doesn't work. Has anybody a Idea which clue i'm missing?

Thanks :)
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lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Update Check Fails Behind Proxy

Post by lmiltchev »

We do not officially support proxies. This component works for many XI users but it is not guaranteed it would work for everyone. It depends on how you setup your proxy. Make sure you have the correct info in all of the fields and that you select the "Enable Proxy For Update Checks" check-mark box before clicking on the "Update Settings" button.
Be sure to check out our Knowledgebase for helpful articles and solutions!
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