installation of LINUX agent fails

[pkarr]

Our LINUX admins are getting the following error when trying to install the LINUX agent on our two new Netbackup servers.

Here is a copy of the install and some extra info.

Thanks,
Penny Karr | IT Infrastructure Monitoring
Atrius Health Inc. http://www.atriushealth.org
Email: [email protected]

[root@lprdvermstrp01 yum.repos.d]# yum repolist
Loaded plugins: langpacks, product-id, search-disabled-repos, subscription-
: manager

This system is not registered with an entitlement server. You can use subscription-manager to register.

Repo rhel-7-server-rpms forced skip_if_unavailable=True due to: /etc/pki/entitlement/151049940991003690.pem
Repo rhel-7-server-rpms forced skip_if_unavailable=True due to: /etc/pki/entitlement/151049940991003690-key.pem
https://cdn.redhat.com/content/dist/rhe ... repomd.xml: [Errno 14] HTTPS Error 403 - Forbidden
Trying other mirror.
To address this issue please refer to the below knowledge base article

https://access.redhat.com/solutions/69319

If above article doesn't help to resolve this issue please open a ticket with Red Hat Support.

repo id repo name status
rhel7.9_Install_DVD RHEL 7.9 Server DVD 5,339
repolist: 5,339
[root@lprdvermstrp01 yum.repos.d]# yum clean all
Loaded plugins: langpacks, product-id, search-disabled-repos, subscription-
: manager

This system is not registered with an entitlement server. You can use subscription-manager to register.

Repo rhel-7-server-rpms forced skip_if_unavailable=True due to: /etc/pki/entitlement/151049940991003690.pem
Repo rhel-7-server-rpms forced skip_if_unavailable=True due to: /etc/pki/entitlement/151049940991003690-key.pem
Cleaning repos: rhel-7-server-rpms rhel7.9_Install_DVD
Other repos take up 57 M of disk space (use --verbose for details)
[root@lprdvermstrp01 yum.repos.d]# yum repolist
Loaded plugins: langpacks, product-id, search-disabled-repos, subscription-
: manager

This system is not registered with an entitlement server. You can use subscription-manager to register.

Repo rhel-7-server-rpms forced skip_if_unavailable=True due to: /etc/pki/entitlement/151049940991003690.pem
Repo rhel-7-server-rpms forced skip_if_unavailable=True due to: /etc/pki/entitlement/151049940991003690-key.pem
https://cdn.redhat.com/content/dist/rhe ... repomd.xml: [Errno 14] HTTPS Error 403 - Forbidden
Trying other mirror.
To address this issue please refer to the below knowledge base article

https://access.redhat.com/solutions/69319

If above article doesn't help to resolve this issue please open a ticket with Red Hat Support.

rhel7.9_Install_DVD | 2.9 kB 00:00
rhel7.9_Install_DVD/primary_db | 4.9 MB 00:00
repo id repo name status
rhel7.9_Install_DVD RHEL 7.9 Server DVD 5,339
repolist: 5,339
[root@lprdvermstrp01 yum.repos.d]# cd /scratch
[root@lprdvermstrp01 scratch]# cd linux-nrpe-agent
[root@lprdvermstrp01 linux-nrpe-agent]# ./fullinstall
============================
Nagios Linux Agent Installer
============================

This script will install the Nagios Linux Agent by executing all necessary
sub-scripts.

IMPORTANT: This script should only be used on a clean installed system:

RedHat Enterprise, CentOS, Fedora, or Oracle
OpenSUSE or SUSE Enterprise
Ubuntu or Debian

Do NOT use this on a system running any other distro or that
does not allow additional package installation.

Do you want to continue? [Y/n] Y
Proceeding with installation...
Running './0-repos'...
Repos already configured - exiting.
RESULT=0
Running './1-prereqs'...
Installing prerequisites...
Loaded plugins: langpacks, product-id, search-disabled-repos, subscription-
: manager

This system is not registered with an entitlement server. You can use subscription-manager to register.

Repo rhel-7-server-rpms forced skip_if_unavailable=True due to: /etc/pki/entitlement/151049940991003690.pem
Repo rhel-7-server-rpms forced skip_if_unavailable=True due to: /etc/pki/entitlement/151049940991003690-key.pem
https://cdn.redhat.com/content/dist/rhe ... repomd.xml: [Errno 14] HTTPS Error 403 - Forbidden
Trying other mirror.
To address this issue please refer to the below knowledge base article

https://access.redhat.com/solutions/69319

If above article doesn't help to resolve this issue please open a ticket with Red Hat Support.

Package autoconf-2.69-11.el7.noarch already installed and latest version
Package gcc-4.8.5-44.el7.x86_64 already installed and latest version
Package matching glibc-2.17-317.el7.x86_64 already installed. Checking for update.
No package libmcrypt-devel available.
Package 1:make-3.82-24.el7.x86_64 already installed and latest version
Package matching sudo-1.8.23-10.el7.x86_64 already installed. Checking for update.
Package sysstat-10.1.5-19.el7.x86_64 already installed and latest version
Package bc-1.06.95-13.el7.x86_64 already installed and latest version
Resolving Dependencies
--> Running transaction check
---> Package openssl-devel.x86_64 1:1.0.2k-19.el7 will be installed
--> Processing Dependency: openssl-libs(x86-64) = 1:1.0.2k-19.el7 for package: 1:openssl-devel-1.0.2k-19.el7.x86_64
--> Processing Dependency: zlib-devel(x86-64) for package: 1:openssl-devel-1.0.2k-19.el7.x86_64
--> Processing Dependency: krb5-devel(x86-64) for package: 1:openssl-devel-1.0.2k-19.el7.x86_64
---> Package xinetd.x86_64 2:2.3.15-14.el7 will be installed
--> Running transaction check
---> Package krb5-devel.x86_64 0:1.15.1-50.el7 will be installed
--> Processing Dependency: libkadm5(x86-64) = 1.15.1-50.el7 for package: krb5-devel-1.15.1-50.el7.x86_64
--> Processing Dependency: libverto-devel for package: krb5-devel-1.15.1-50.el7.x86_64
--> Processing Dependency: libselinux-devel for package: krb5-devel-1.15.1-50.el7.x86_64
--> Processing Dependency: libcom_err-devel for package: krb5-devel-1.15.1-50.el7.x86_64
--> Processing Dependency: keyutils-libs-devel for package: krb5-devel-1.15.1-50.el7.x86_64
---> Package openssl-devel.x86_64 1:1.0.2k-19.el7 will be installed
--> Processing Dependency: openssl-libs(x86-64) = 1:1.0.2k-19.el7 for package: 1:openssl-devel-1.0.2k-19.el7.x86_64
---> Package zlib-devel.x86_64 0:1.2.7-18.el7 will be installed
--> Running transaction check
---> Package keyutils-libs-devel.x86_64 0:1.5.8-3.el7 will be installed
---> Package libcom_err-devel.x86_64 0:1.42.9-19.el7 will be installed
---> Package libkadm5.x86_64 0:1.15.1-50.el7 will be installed
---> Package libselinux-devel.x86_64 0:2.5-15.el7 will be installed
--> Processing Dependency: libsepol-devel(x86-64) >= 2.5-10 for package: libselinux-devel-2.5-15.el7.x86_64
--> Processing Dependency: pkgconfig(libsepol) for package: libselinux-devel-2.5-15.el7.x86_64
--> Processing Dependency: pkgconfig(libpcre) for package: libselinux-devel-2.5-15.el7.x86_64
---> Package libverto-devel.x86_64 0:0.2.5-4.el7 will be installed
---> Package openssl-devel.x86_64 1:1.0.2k-19.el7 will be installed
--> Processing Dependency: openssl-libs(x86-64) = 1:1.0.2k-19.el7 for package: 1:openssl-devel-1.0.2k-19.el7.x86_64
--> Running transaction check
---> Package libsepol-devel.x86_64 0:2.5-10.el7 will be installed
---> Package openssl-devel.x86_64 1:1.0.2k-19.el7 will be installed
--> Processing Dependency: openssl-libs(x86-64) = 1:1.0.2k-19.el7 for package: 1:openssl-devel-1.0.2k-19.el7.x86_64
---> Package pcre-devel.x86_64 0:8.32-17.el7 will be installed
--> Finished Dependency Resolution
Error: Package: 1:openssl-devel-1.0.2k-19.el7.x86_64 (rhel7.9_Install_DVD)
Requires: openssl-libs(x86-64) = 1:1.0.2k-19.el7
Installed: 1:openssl-libs-1.0.2k-21.el7_9.x86_64 (installed)
openssl-libs(x86-64) = 1:1.0.2k-21.el7_9
Available: 1:openssl-libs-1.0.2k-19.el7.x86_64 (rhel7.9_Install_DVD)
openssl-libs(x86-64) = 1:1.0.2k-19.el7
**********************************************************************
yum can be configured to try to resolve such errors by temporarily enabling
disabled repos and searching for missing dependencies.
To enable this functionality please set 'notify_only=0' in /etc/yum/pluginconf.d/search-disabled-repos.conf
**********************************************************************

Error: Package: 1:openssl-devel-1.0.2k-19.el7.x86_64 (rhel7.9_Install_DVD)
Requires: openssl-libs(x86-64) = 1:1.0.2k-19.el7
Installed: 1:openssl-libs-1.0.2k-21.el7_9.x86_64 (installed)
openssl-libs(x86-64) = 1:1.0.2k-21.el7_9
Available: 1:openssl-libs-1.0.2k-19.el7.x86_64 (rhel7.9_Install_DVD)
openssl-libs(x86-64) = 1:1.0.2k-19.el7
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './1-prereqs'
[root@lprdvermstrp01 linux-nrpe-agent]# rpm -qa | grep openssl
openssl-1.0.2k-21.el7_9.x86_64
openssl-libs-1.0.2k-21.el7_9.x86_64
xmlsec1-openssl-1.2.20-7.el7_4.x86_64
[root@lprdvermstrp01 linux-nrpe-agent]#

[pbroste]

Hello @pkarr

Thanks for reaching out, on the failed NRPE agent install. It appears that the install is failing on the Subscription Manager check on the repo and want to check to see if you have tried to install via source found here.

Subscription-Manager optional workarounds that you can implement:

Code: Select all

subscription-manager repos --enable rhel-7-server-optional-rpms

or setting to:

/etc/yum/pluginconf.d/subscription-manager.conf edit enabled=0

Thanks,
Perry