UNKNOWN: The node (/nfs) requested does not exist

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sneha.irali
Posts: 141
Joined: Fri Jan 15, 2021 3:56 am

UNKNOWN: The node (/nfs) requested does not exist

Post by sneha.irali »

Hi Team,

I was able to poll the /nfs file system on this RHEL server however now I see this below error, what would cause this issue.

[[email protected] ~]$ /usr/local/nagios/libexec/check_ncpa.py -H 10.127.138.103 -t 'NagiosXI@Wintershall' -P 5693 -M 'disk/logical/|nfs' -w '80' -c '90'
UNKNOWN: The node (/nfs) requested does not exist. You may be trying to access the '/' node.

NagiosXI version : 5.8.5
RHEL (on which the agent is installed) : RHEL 8.3
sneha.irali
Posts: 141
Joined: Fri Jan 15, 2021 3:56 am

Re: UNKNOWN: The node (/nfs) requested does not exist

Post by sneha.irali »

attaching the web GUI o/p
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pbroste
Posts: 1288
Joined: Tue Jun 01, 2021 1:27 pm

Re: UNKNOWN: The node (/nfs) requested does not exist

Post by pbroste »

Hello @sneha.irali

Thanks for reaching out, we see that the ncpa check on the gui is working but not from the command. Which makes us wonder if this is not related to permissions. (ls -l)

I see that you are checking using nagios as the user in the command, and would be curious to find out what happens if you run the check with root.

Please run the command with a verbose switch so we can see a bit more debug:

Code: Select all

/usr/local/nagios/libexec/check_ncpa.py --verbose --debug -H 10.127.138.103 -t 'NagiosXI@Wintershall' -P 5693 -M 'disk/logical/|nfs' -w '80' -c '90'
Let us know the results.

Thanks,
Perry
sneha.irali
Posts: 141
Joined: Fri Jan 15, 2021 3:56 am

Re: UNKNOWN: The node (/nfs) requested does not exist

Post by sneha.irali »

here is the o/p:

[root@hpeitocnagios ~]# /usr/local/nagios/libexec/check_ncpa.py --verbose --debug -H 10.127.138.103 -t 'NagiosXI@Wintershall' -P 5693 -M 'disk/logical/|nfs' -w '80' -c '90'
Connecting to: https://10.127.138.103:5693/api/disk/lo ... 90&check=1
File returned contained:
{
"returncode": 3,
"stdout": "UNKNOWN: The node (/nfs) requested does not exist. You may be trying to access the '/' node."
}
UNKNOWN: The node (/nfs) requested does not exist. You may be trying to access the '/' node.
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pbroste
Posts: 1288
Joined: Tue Jun 01, 2021 1:27 pm

Re: UNKNOWN: The node (/nfs) requested does not exist

Post by pbroste »

Hello @sneha.irali

Thanks for following up and providing the verbose check on /nfs and want to find out a bit more about the mounts on host 10.127.138.103

Code: Select all

cat mount >> /tmp/results.txt

Code: Select all

cat /proc/mounts >> /tmp/results.txt

Code: Select all

cat /etc/fstab >> /tmp/results.txt

Code: Select all

cat /etc/mtab >> /tmp/results.txt
Please private message me the /tmp/results.txt

Thanks,
Perry
sneha.irali
Posts: 141
Joined: Fri Jan 15, 2021 3:56 am

Re: UNKNOWN: The node (/nfs) requested does not exist

Post by sneha.irali »

Hey,

This is to let you know that the customer has unmounted those FS in actual from the RHEL servers, hence we have those alerts.

Please let me know these will be remounted in future then how do I enbale them back since for now I have been asked to delete the /nfs File system from NAgios.
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pbroste
Posts: 1288
Joined: Tue Jun 01, 2021 1:27 pm

Re: UNKNOWN: The node (/nfs) requested does not exist

Post by pbroste »

Hello @sneha.irali

Thanks for following up, if I understand correctly you want to stop monitoring the /nfs for the time being.

You can de-select the Active in > Core Configuration Manager (CCM).

Image

Save and Apply Configuration.

Thanks,
Perry
sneha.irali
Posts: 141
Joined: Fri Jan 15, 2021 3:56 am

Re: UNKNOWN: The node (/nfs) requested does not exist

Post by sneha.irali »

right.

But what if I delete it for now. How do I add it back is it that i will have to again run the wizard.
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pbroste
Posts: 1288
Joined: Tue Jun 01, 2021 1:27 pm

Re: UNKNOWN: The node (/nfs) requested does not exist

Post by pbroste »

Hello @sneha.irali

You are correct, if you delete it you can add it again by running through the Wizard. Otherwise the option to de-select the Active in the configuration.

Thanks,
Perry
sneha.irali
Posts: 141
Joined: Fri Jan 15, 2021 3:56 am

Re: UNKNOWN: The node (/nfs) requested does not exist

Post by sneha.irali »

thanks . please close the thread
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