contact vs user

[matson-itops]

hrm . Naubert works now, but is a user now
however AK Tos Dev Team also works and is NOT a user, onyl a contact

please explain

[vtrac]

The way I explained in the screenshots is how you created a "Contact" by selecting "Create as monitoring contact".

That user do not have any permission to do anything in Nagios XI GUI.


Best Regards,
Vinh

[matson-itops]

still not working. i see noelle as a user, which is not what we want
we cant have 100+ accounts, contacts is ok.

how to I assign a mailing list to a contact? say support@nagios.com is one of my contacts.

[matson-itops]

https://www.devopsschool.com/pdf/nagios ... mailer.pdf

can you review this and see if its a solution?

[vtrac]

XI User Contact:
A contact created through the "Add New User" Admin interface by checking the box labeled "Create as a Monitoring Contact".
Core Notification Handlers:


XI Notification Handlers:
Nagios XI notification commands - "xi_host_notification_handler" and "xi_service_notification_handler". These handlers
use the Nagios XI SMTP settings but require that the contact was created as an XI User Contact.


From my test, I created a "XI User Contact" as stated above.
I tested it in Nagios XI 5.8.5 and 5.8.3

Sometimes, it is best to delete a user and re-create it.

Also, the contact that you create will not know his/her user ID or password so will only receive email notifications as assigned by nagiosadmin.


Vinh