No data in system component status

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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nagiosxi-admins
Posts: 17
Joined: Wed Mar 10, 2021 7:09 am

No data in system component status

Post by nagiosxi-admins »

We have Nagios XI 5.8.6. We are experiencing intermittent "No Data" in "System Component Status" dashlet under Admin tab.

This is very similar to the issue described in
https://support.nagios.com/forum/viewto ... us#p324256

Please suggest what could be the reason and remedy for this.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: No data in system component status

Post by ssax »

Please PM me a copy of your profile, you can download it from Admin > System Profile by clicking the Download Profile button.

Is selinux enabled?

Code: Select all

sestatus
Is the nagios account expired?

Code: Select all

chage -l nagios
Are your /etc/sudoers entries proper?

https://support.nagios.com/kb/article.p ... ategory=44
nagiosxi-admins
Posts: 17
Joined: Wed Mar 10, 2021 7:09 am

Re: No data in system component status

Post by nagiosxi-admins »

I have PM'ed you the profile that I downloaded as per the steps you mentioned.
selinux is disabled and nagios user is not expired.
Also sudoers settings are fine.

Please review the profile and suggest next steps for this intermittent issue.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: No data in system component status

Post by ssax »

Responded via PM.
nagiosxi-admins
Posts: 17
Joined: Wed Mar 10, 2021 7:09 am

Re: No data in system component status

Post by nagiosxi-admins »

I performed the steps you suggested and sent you the response via PM
Those steps didn't help
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: No data in system component status

Post by ssax »

Please create a ticket for this and include a link back to this forum thread so we can get a remote session setup:

https://support.nagios.com/tickets/

Thank you!
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: No data in system component status

Post by ssax »

Locking thread, ticket received, we will continue support through the ticket.

Thank you!
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