availability reports show data as 0

[erkanerturk]

I have deleted this account from hosts and services and now it again shows 0

i have sent cgi.cfg as PM

if needed, we can make a session

[ssax]

Does your cgi.cfg contain those ... or did you remove the other contacts from it to sanitize it?

If it contains those ... and doesn't have any other users, edit a user in Admin > Manage Users and then just click the Update Settings button and it should update the cgi.cfg file.

[erkanerturk]

Yes, i have anonymized user names..it includes user X, me, nagiosadmin and other users

this conversation really gets long in terms of time. we have time zone difference. each q/a takes a day..
i can take a system profile and you can study it if we make a session..

[benjaminsmith]

Hi erkanerturk,

Let's get a ticket opened for this issue and attach a profile, and then we can set up a remote session. Tickets are private between you and the support team, so you can attach files without having to send them in a private message.

https://support.nagios.com/tickets/

Thanks,
Benjamin