Netgear Switch port status unknown

[mbrenchleycooper]

I'm trying to monitor ports on my Netgear switches but I am getting inconsistency. Some of the port status report ok, some report UNKNOWN - No info is being retrieved.
All the port bandwidths report ok, put show 0Gb up or down
I've rechecked the SNMP v3 credentials and they are all fine and working.
The issue is appears on all my switches.
I'm fairly new to the world of Nagios and working my around the GUI.

If anyone could point me to what I am missing that would be much appreciated.

[pbroste]

Hello @mbrenchleycooper

Thanks for reaching out, want to take a look at your System Profile so we can see what is going on.

To send us your system profile.

• Login to the Nagios XI GUI using a web browser.
• Click the "Admin" > "System Profile" Menu
• Click the "Download Profile" button
• Save the profile.zip file and send via Private Message

Thanks,
Perry

[mbrenchleycooper]

seems I'm unable to PM you, something about being a newbie.

Have had to resort to uploading here

[pbroste]

Hello @mbrenchleycooper

Thanks for following up with the System Profile, in review we see that there is database errors. Want to have you run through the database repair and follow up with a updated 'System Profile'.

• run through the database repair.

• Code: Select all

  /usr/local/nagiosxi/scripts/repair_databases.sh

Please send me a copy of MySQL database column info:

Code: Select all

echo "SELECT table_name AS 'Table', round(((data_length + index_length) / 1024 / 1024), 2) 'Size in MB' FROM information_schema.TABLES WHERE table_schema IN ('nagios', 'nagiosql', 'nagiosxi');" | mysql -h 127.0.0.1 -uroot -pnagiosxi --table

Also, you may want to increase the resources on your environment:

#Monitored: 100 | Services: 500 | Hard Drive: 80GB | CPU Cores: 2 – 4 | RAM: 4 – 8 GB

Thanks,
Perry

[mbrenchleycooper]

Ended up have to rebuild Nagios server as I managed to trash the HDD whilst trying to expand it.

Anyway server rebuilt and switch host added but I still have the same error, the links in question are uplinks between switches but I don't think that should be the issue.

I'll run the SQL script and PM you the results

[pbroste]

Hello @mbrenchleycooper

Thanks for the update and will follow up with this thread when we receive further info. I also sent you a pm with the additional info that you were looking for.

Thanks,
Perry